Category Archive: Client Care

Dec 01 2014

Interviewing Clients

Tweet Good afternoon, The telephone will most likely be the first form of communication between you and your potential client. Paralegal Today offers a guide with a step-by-step process on how to take those calls. Read about it below.   “How To Interview Clients A paralegal’s guide to taking initial calls from personal injury clients. By Ellsworth …

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Nov 24 2014

How Do You Deal With People?

Tweet Good afternoon, Are you a well liked secretary? Dependable? You are a very important asset to your employer. This article from The Legal Secretary Journal gives you some tips on how to deal with people. Read it below.   “Dealing With People Emma Stacey   The good Legal Secretary is well liked. Visitors to …

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Nov 08 2014

Caring For Clients is Important

Tweet Good morning, Client care is one of the most important aspects of our job. This article from the Legal Secretary Journal talks about it. ” The Importance of Good Client Care Seamus Ryan   This month we will consider a recent publication by the Legal Ombudsman about client care1 and note what lessons might be …

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