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Oct 03 2014

Evolving Administrative Job Titles

Good morning,

Photo credit: Flickr/Paul Stainthorp

Photo credit: Flickr/Paul Stainthorp

Workplace trends are changing all the time and that means so are the job titles. This article from iaap talks about how administrative professionals are being impacted by this.

Evolving Administrative Job Descriptions and Job Titles

Submitted by Robert Hosking

 

OfficeTeam and IAAP have partnered on a new research project called Office of the Future, which examines how evolving workplace trends are impacting administrative professionals. As part of this project, we recently asked more than 2,200 IAAP members how accurately their job descriptions, job titles, and salaries match what they’re actually doing at work. Curious about what we found out?

Not surprisingly, 93 percent of administrative professionals surveyed felt it’s important to have a job title that accurately reflects their job duties and responsibilities. Respondents also mentioned some unique administrative job titles they’ve heard, including the following:

·         Chief Executive Administrator

·         Director of First Impressions

·         Administrative Chief of Staff

·         Director of Administration

·         Administrative Services Manager

While many support staff still go by “executive assistant” or “administrative assistant,” it’s interesting to see these emerging job titles. These titles suggest administrative professionals are taking on greater leadership roles and are gaining more influence at many companies.

Administrative professionals are also helping with more than traditional administrative tasks. In fact, 87 percent said they’re often asked to help with something that’s outside their job description. It’s no wonder that only half of those surveyed believe their job description is an accurate description of the work they do.

What other types of things are support staff assisting with? According to our survey, daily tasks can vary drastically, from getting a snake out of the women’s bathroom to organizing a hula-hoop competition for executive staff to mailing a box of dirt. Check out this slideshow for some of the other wacky requests administrative professionals have received.

And despite jumping in to help wherever they’re needed (more frequently than ever), nearly half (46 percent) of administrative professionals feel they’re being paid less than what they deserve.

How do your job title and job description stack up? If you feel like either are inaccurate given what you’re doing in the office, it may be time to have a discussion with your manager to ensure you’re getting credited properly for your efforts, you’ll be evaluated fairly come performance review time, and paid what you deserve.

Visit officeteam.com/ootffor more Office of the Future insights, including an infographic highlighting the survey results.”

Deanna Pepe Law Firm Trainer