Sep 04 2014
Tweet Hello there, Have you ever experienced a call from a not-so-nice person? You get an earful of yelling, screaming… and if they are really nice, maybe some name calling? This article below gives us some tips on handling difficult callers. “Handling Difficult Callers Des Whitehorn We recognise these calls pretty quickly, don’t …
Aug 29 2014
Tweet Good morning, Stress is inevitable in every job at one point. How we handle it is what’s going to make or break us. This article helps us to achieve good stress management. “Good Stress Management Skills Sarah Jeffrey-Gray Stress can work for us or against us. Management of stress at the right …
Aug 27 2014
Tweet Good morning, Do you ever feel like you are so busy doing everyone else’s job that you can’t find the time to get your own done? It’s time to get your priorities in order. This article form The Legal Secretary Journal gives you some advice on how to keep your hands on your own …
Aug 25 2014
Tweet Good morning, R-E-S-P-E-C-T! We all want it in the workplace, but that doesn’t always happen. Check out this article below and find out ways to get the respect you deserve! ” Gaining Respect at Work Michael Hall Some office environments are not for the faint of heart, where it can be hard not …
Aug 20 2014
Tweet Good afternoon, Are you the type of person who has a hard time stepping out of your comfort zone? This article from The Legal Secretary Journal gives you some tips on how to challenge yourself and step out! You never will experience and learn new things if you don’t. Check it out below. …
Aug 18 2014
Tweet Good morning, Do you get nervous when you know you have to speak in front of people? Most of us do. This article from The Legal Secretary Journal gives us 10 tips for speaking in meetings that will make an impression and be remembered. “Speaking in Meetings Judith Di-Castri Speaking in meetings …
Aug 15 2014
Tweet Good morning, Are you a good listener? A REALLY good listener? Check out this article from the Legal Secretary Journal and see if you are doing more than just hearing. “Don’t Just Hear – Listen! — Des Whitehorn How do you rate as a listener? Do you, for example, “tune out” because you find …
Aug 13 2014
Tweet Good morning, Staying on top of a law firm’s court calendar takes a lot of work. This article from NALS gives us some of the best practices for managing the dreaded legal calendar. Read about it below. “Best Practices In Legal Calendaring Management By Joseph C. Scott, J.D. Like any type of …
Aug 11 2014
Tweet Good morning, Do you feel like you are never caught up at work? Always something left to do? Feeling like you didn’t get anything done? Check out this article from iaap that gives you a 90 minute rule and helps you make time for your most important tasks. Read about it below. “The …
Aug 08 2014
Tweet Good morning, Delegating can be a learning task. You might not get it right the first time. It takes work to learn. This article form NALS gives us some tips on how to turn the “Uh oh” moments into “Ohhhhh” moments. Check it out below. “Delegation: from D’Oh! to OOhhh! “D’oh!” It’s …