Nov 08 2014
Tweet Good morning, Client care is one of the most important aspects of our job. This article from the Legal Secretary Journal talks about it. ” The Importance of Good Client Care Seamus Ryan This month we will consider a recent publication by the Legal Ombudsman about client care1 and note what lessons might be …
Dec 30 2013
Tweet Good morning, The telephone will most likely be the first form of communication between you and your client. Paralegal Today offers a guide with a step-by-step process on taking calls from the initial client. Read about it below. “How To Interview Clients A paralegal’s guide to taking initial calls from personal injury clients. By …
Dec 06 2013
Tweet Good morning everyone! Client service is a very important issue. Always striving to improve the quality of your service is a great thing. NALS has a great article to help you strive for international excellence. Read it below: “Attributes of Excellent Client Services By Fran McClean, PLS When you think of …