Are you a legal secretary? If so, how is your reputation? Are you the legal secretary people secretly wish they don’t have to deal with? Or, are you the legal secretary that everyone adores?
Check out the article, “Dealing With People“, and gain some tips on becoming the person everyone wants to deal with.
“Dealing With People (Part I)
The good Legal Secretary is well liked. Visitors to the office recall your courteous, cheerful manner, your intelligent considerateness and your smile. Fellow employees value your helpful cooperation and the little favors you are able to grant them. As for your employer, he depends on you in a hundred different ways, not only in business dealings but sometimes in social matters as well. It is part of your job to create a good impression and to establish and maintain friendly relations. Your corner of the office shows a touch of color, literally as well as figuratively.
The business world moves at high speed and in quick tempo. The office building hums with activity. Executives are drawn together by a complex web of letters, telephone calls, conversations and agreements. Transactions are set under way whose success depends on the swift and efficient functioning of each employee, from the highest to the most subordinate. In this fast-moving world, confusions, misunderstandings, delays and other manifestations of poor cooperation prove costly. Yet it is all too easy for an individual to develop a hurried nervous tempo of working, no more efficient than a burst of speed by a high-powered auto in heavy traffic. Obviously, whatever makes for greater smoothness in personal relations and functioning is very important.
The Legal Secretary is a vital part of this swift-moving scene; yet your position enables you to obtain a perspective of the entire picture. And since you are largely a mediator, you are in a good position to work for smoothness. You can make it easier for people to cooperate. You can do your bit to keep those with whom you come in contact in good humor, soften their disappointments and increase their enthusiasm. You can do your best to smooth over difficulties and lessen intra-office jealousies—and avoid gaining the reputation of office gossip and spy.
The good Legal Secretary has developed the qualities of ease and efficiency; as a Legal Secretary, you are therefore able to relax to a certain degree during your work and by doing this you make it easier for others to relax. You do not ‘fight against’ your job, wasting time in indulging in worry and bitterness, but you make your work part of your life. You promote a similarly healthy attitude in others…”
…to be continued…
Contact me if your office needs legal training. Have a wonderful day, and stick around for Part II!