Sep 09 2013
Tweet Hello readers! Are you a legal secretary? If so, how is your reputation? Are you the legal secretary people secretly wish they don’t have to deal with? Or, are you the legal secretary that everyone adores? Check out the article, “Dealing With People“, and gain some tips on becoming the person everyone wants to …
Aug 31 2013
Tweet Happy Saturday! Today’s featured article, Handling Difficult Callers, gives tips on how to deal with the not so calm person on the other line. “Handling Difficult Callers We recognize these calls pretty quickly, don’t we? The callers with high-pitched speech, sighs, long pauses, terse answers and increasing volume. Telling them to “take it …
Aug 28 2013
Tweet Good morning! Do you have a problem blurting things out? If so, check out the article, Don’t Blurt It Out!, below: “Don’t Blurt It Out! You know how it goes – your brain thinks it, and out it pops before you realize it. Sometimes it can be difficult to bite your tongue, especially …
Aug 22 2013
Tweet Are you looking to gain some respect at work? Check out the article below for some quick and easy tips: “Gaining Respect at Work Some office environments are not for the faint of heart, where it can be hard not to feel self-conscious or awkward, even if you are a confident person …
Aug 17 2013
Tweet All of us have been around negative people at some point in our lives. Chances are, you may even work with some. Check out the article below for advice on how to deal with these “less than optimistic” folks. “Dealing With Negative People We spend more time at work than at home with …
Aug 07 2013
Tweet Good morning! Do the following phrases sound like you? “Yup.” “Mm Hm.” “Sure.” We all do it. Someone is talking to you, and it’s not exactly like you’re ignoring them, but you’re not exactly paying attention, right? You hear what they’re saying, but you’re not listening to what they’re saying. If this …
Jul 29 2013
Tweet Welcome to Part II of Interpersonal Communication Tips. Check out the last five tips from, Interpersonal Communication, below: “Interpersonal Communication …continued… 5. Avoid asking “why” questions, as they are often interpreted as blaming or indicating that you disagree with what a person has previously said. “Why” questions can also lead to long-winded …
Jul 26 2013
Tweet As you already know, interpersonal communication skills are extremely important. Check out, Interpersonal Communication, below, for some tips and tricks that will keep you communicating like a pro! “Interpersonal Communication The most effective communicators use a style that can change on each occasion and be adapted for each individual. This brings out …
Jul 24 2013
Tweet Do you have a trouble finding a balance between either being too assertive, or not assertive enough? If so, Delivering an Assertive Message, could help you. Check it out below: “Delivering an Assertive Message How many times have you bitten your tongue recently and then afterwards beaten yourself up for not saying …
Jun 28 2013
Tweet We all get angry at times. However, anger is not something that is beneficial to act on and think about in the workplace. Check out, How to Close Your ‘Angry Files’, below: “How to Close Your ‘Angry Files’ There is an exercise you can do which is an incredibly powerful tool to …