Tweet Good morning, How you answer the phone is a very important role for a legal secretary. You want to have proper phone etiquette that will give the caller an overall satisfaction with the firm. Get some tips below, courtesy of The Legal Secretary Journal. “How Best to Take a Telephone Message Mon, 02/06/2014 …
Category Archive: Workplace Etiquette
May 16 2014
Confront Your Workaholic Days And Stress Less!
Tweet Good morning, Confront and release the workaholic that is inside of you. You are not a superhero so stop trying to take on the world. This article from iaap gives us some tips on how to move forward without the stress. “Stress Less: Confront Your Workaholic Ways By Martha McCarty Face it. …
Apr 29 2014
Do You Have Good Telephone Etiquette?
Tweet Good morning, Most of the time, the first impression we can give a potential client is how professional we are on the phone. This article from The Legal Secretary Journal talks about good phone manner. Do you have it? “Do You Have a Good Telephone Manner? Tue, 01/04/2014 – 00:00 — Quin Hoskins The …
Apr 16 2014
We Should Act For The Lawyer, Not As The Lawyer
Tweet Good morning, This is an interesting and informative article that I found on Legal Secretaries International that goes over some professional conduct in the workplace. Read about it below. “Acting for the Lawyer, Not As the Lawyer Ferole L. Tingley The Model Rules of Professional Conduct tell us it is imperative that lawyers …
Apr 04 2014
Do’s And Don’ts Of Using A Coworkers Desk
Tweet Good morning, Lets say you are having to use someone else’s desk for a while. Maybe they are out of town.. or things are being moved around in the office. What is the usual policy in that situation? NALS gives us the “Do’s and Don’ts” of using a coworkers desk. Read about it below. …
Feb 17 2014
Be Sure to Have Confident Confidentiality
Tweet Good morning, Keeping things confident is one of the most important aspects in the legal field. Not only is it an important principle, it’s the law. This article from NALS goes into detail on this topic. “Confident Confidentiality By Melissa K. Hinote, CP Confidentiality is one of the most important principles in the …
Jan 10 2014
Should Paralegals Sign for Attorneys
Tweet Good morning, Is it ethical for a paralegal to sign for the attorney in an emergency situation? This question has been asked multiple times so here is an informative article form Paralegal Today that clarifies the answer to that question. “Paralegals Signing for Attorneys By Therese A. Cannon, Nancy B. Heller, RP, Stacey …
Dec 18 2013
Teamwork
Tweet Good morning, Teamwork is a very important aspect in the role of a legal secretary! NALS has a great article expressing the importance of teamwork in the field. “Teamwork and the Changing Role of Legal Secretaries By Fran McClean, PLS WHAT IS TEAMWORK? Teamwork is the ability to work together towards a common …
Nov 25 2013
What is Judgment?
Tweet Happy Monday everyone! What is judgment? And how can you use yours more wisely? Check out this article from NALS below: “Judgment By Margarett Wilson, PLS The dictionary defines “judgment,” in part, as: The ability to judge, make a decision, or form an opinion objectively, authoritatively, and wisely, especially in matters affecting action. …